Reimbursement History Screen
The most efficient way to review and export reimbursable expense data is via the Reimbursement History screen.
This capability is currently only available to organizations based in the United States.
Access Reimbursement History
- Click
Company Settings in the upper right corner of Emburse Spend.
- In the Company Settings menu, click Bank Accounts.
- On the Bank Accounts screen, click the Reimbursement Bank Account tab.
- Now click Reimbursement History.
View and Download Reimbursement History
The Reimbursement History screen displays all batch withdrawals and their associated expenses that are either in the process of being processed or have been completed.
Reimbursement Status Reference
The Status column and related payment indicators on the Reimbursement History screen show where each batch withdrawal or credit is in the ACH reimbursement process.
In Emburse Spend, reimbursement status labels appear on reimbursable expenses and on the Reimbursement History screen while payments move through ACH processing. Use the tables below to understand what each status or indicator means.
The following statuses appear on reimbursable expenses on the Reimbursements screen.
| Status | Description |
|---|---|
| Approved and Awaiting Payment | Expense approved; ACH reimbursement is in process. If you have a personal bank account connected, payment processing has started or will begin on the next payout run. If you do not have a bank account connected, connect one so payment can begin. See FAQ: What does "Approved and Awaiting Payment" mean?. |
| Paid | Reimbursement sent to the user's bank account. |
The following indicators appear on the Bank Account and Reimbursement History screens while a deposit is in transit.
| Indicator | Description |
|---|---|
| Money is on its way | Reimbursement processing has started and your funds are in transit through ACH. Check the expected payout date on the Reimbursement History screen. This date is an estimate; you may receive your payment earlier depending on your bank. |
| Credit in progress | A credit is listed on the Reimbursement History screen or Bank Account screen but has not yet deposited to your bank account. |
| Paid (credit complete) | The credit has deposited to your bank account. The related reimbursable expense status changes to Paid. |
| Failed payment | The deposit did not complete, often because of an incorrect account or routing number, a closed bank account, or a name mismatch. If Forte sends an email about the failure, reply to that email to keep communication in one thread. Reconnect your bank account if needed, then contact Emburse Spend Support to restart the payment. See Fix a Failed Payment. |
Credits are processed nightly, so expenses that were approved on the current day will not be visible on the Reimbursement History screen until the following day. The full lifecycle of a debit and credit can take up to 6 business days.
Once the batch withdrawal has been created, all reimbursable expenses will automatically sync to your integrated accounting system.
Additionally, you can click the Download CSV button to download the expense data that corresponds to specific outgoing bank transfers. This is a one-click solution to gather the expenses that need to be booked to bank transfers on your platform.
- The CSV file will list the following columns: Debit ID, Amount, Date, Status, Bill, and Payment ID.
Users may view their own reimbursement history via the Personal Settings screen, allowing them to see the total amount of money that is currently in transit for reimbursement to their personal bank accounts. See Track Your Reimbursement for complete details.