Manage Your Emburse Cards Program on the Team Cards Page

If you have an Emburse Cards account, Admins and Managers can manage Emburse Cards for your organization from the Team Cards screen in Emburse Spend. You may view transactions and suspend or cancel cards right from Emburse Spend. 

You may also create and assign Virtual and Physical Emburse Cards on the Team Cards screen and view and approve card requests on the Card Requests screen.

View Issued Emburse Cards

Click Team Cards in your Admin or Manager sidebar to view assigned Emburse Cards and transactions in Emburse Spend.

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Use the Card State filter at the top of the screen to view the preferred Card Status:

  • Active: physical or virtual cards that can be used
  • Suspended: physical or virtual cards that cannot be used but can be reinstated
  • Not Activated: physical cards that haven't yet been activated
  • Canceled: physical or virtual cards that can no longer be used or reinstated

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Click the cardholder name or click the More Actions  button and select Card Details to view card details, including card transactions.

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Edit, Suspend, and Cancel Cards

Click Team Cards in your Admin or Manager sidebar to edit, suspend, or cancel assigned Emburse Cards in Emburse Spend.

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To edit, suspend, or cancel a card, click the More Actions  button and choose from the options.

  • Edit Card: Click to edit the Budget, Frequency, or Category of a card. 
  • Card Details: Click to view additional details about the card, including card transactions (you may also edit, suspend, or cancel cards from the Card Details screen by clicking Manage).Manage Card Details.png
  • Suspend Card: Click to suspend a card temporarily. You may want to suspend a card if you need to prevent transactions from happening temporarily.
  • Reactivate Card: If a card is suspended, you will see the option to reactivate the card so that transactions may resume.
  • Cancel Card: Click to permanently cancel a card. Choose this option if the card is lost or stolen or if it is no longer needed.
Once a card is canceled, it cannot be edited or reactivated. You will need to create and assign a new card. If a member is expecting a refund or credit to a cancelled card, the merchant will still be able to refund the transaction to the card, which will be processed and added back to the user's Emburse account.

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Declined Transactions

If an Emburse card is declined, the cardholder will receive a text and an email notification explaining why the transaction did not go through.

Expired Cards

When users' Emburse cards expire, an Emburse Cards administrator must issue them new cards. A new card will not be sent out automatically upon expiration.

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