Your organization may request to connect a Commercial Tier corporate card program to Emburse Spend following the steps below. Once the program is connected, an admin may invite all of your organization's Commercial Tier corporate card users to connect their company cards to Emburse Spend, giving you central management of each of your cardholders' corporate cards and real-time insight into corporate card spend.
Connection Methods
There are two ways for customers to connect their corporate bank card programs:
- Direct Integrations: This article explains how to connect a Commercial Tier corporate card program. To connect a Business Tier corporate card program, click here.
- Manual Statement Uploads: Customers who cannot use either a small business integration or a commercial card integration may review the alternative method described in Create and Manage a Statement Upload Corporate Card Program.
If you are not sure whether your corporate card program is Commercial Tier or Business Tier, please reach out to your bank representative. Commercial Tier corporate card programs are more common among companies with larger annual revenue or spend but may vary by banking institution. Some banks, including American Express, will print the name of the program type on the physical card itself.
Direct Integrations
Emburse Spend offers direct integrations for all Commercial Tier corporate card programs. Currently, connections must be made by the Emburse Spend Support team and may include your banking representative.
Though it is not required to connect a Commercial Tier corporate card program prior to starting self-implementation of Emburse Spend, for the maximum training benefit we recommend completing this step immediately, ideally a week prior to attending any self-implementation training.
The typical time frame for setting up a corporate card direct integration feed depends on your banking institution. Below is the approximate length of time between collection of your documentation and the appearance of a commercial card program inside Emburse Spend for each bank.
- American Express: Usually 8–10 business days, possibly up to 2 weeks
- Mastercard: 2 weeks
- Visa: 4–6 weeks
Request to Connect a Commercial Tier Corporate Card Program
1. Be sure that the admin who is initiating the card program connection has access to the primary bank account holder and bank contact information.
It is recommended (but not required) that you
- Prepare your bank’s financial technical data; the Emburse Spend Support team will provide you with forms to complete that are unique to your Commercial Tier corporate card program.
- Review the sample forms below (Visa, Mastercard, American Express) to understand what you may be asked to complete. Forms will differ based on which bank your organization uses.
2. Submit a Support request via the Emburse Spend Help Center. Below is a sample request.
3. Complete the forms or data requirements requested by Emburse Spend Support. Depending on your bank, you may need to send information back to your bank representative.
4. After Support receives all the required documents and information, your Commercial Tier corporate card program will automatically appear on the Card Programs screen in Emburse Spend within the time frame listed under Direct Integrations, above. No further action or reauthentication will be required, unless you open a new card program.
Assign Cards and Sync to Accounting Software
After Support has connected your Commercial Tier corporate card program, you may assign cards to users and sync corporate credit card expenses to your organization's accounting software following the steps in Assign & Sync Commercial Tier Corporate Cards.