You can forward emailed receipts (airline receipts, App Store receipts, etc.) from any email address associated with your Emburse Spend account to receipts@spend.emburse.com. Spend will match your email address to your account and turn the email into a PDF. We also handle PDF, JPG, or PNG attachments.
If you would like to forward a receipt from an email address that is not the one you use to log into Emburse Spend, you can add that email to your profile so the system will correctly route receipts to your Receipts screen.
Your Dedicated Receipt-Forwarding Email Address
You will also be assigned a dedicated receipt-forwarding email. Anyone can use this email address to forward receipts to your Receipts screen in Emburse Spend.
This might come in handy if someone else is purchasing something on your behalf and you need them to send the receipt to your Receipts screen.
To access this email address, click on the Email Receipt button on your Receipts screen.
View a User's Dedicated Receipt-Forwarding Email Address as an Admin
As an administrator in Emburse Spend, you will be able to view the dedicated email-forwarding addresses of all users directly on their profiles via the People screen.
To access this email address:
1. Click People in your Admin sidebar.
2. Click on the user profile that you wish to view.
3. Copy the user's dedicated receipt-forwarding email address from their profile and use it to forward the receipt.
While admins are unable to view an employee's Receipt screen directly, they do have the option to browse for and attach receipts that have been uploaded to the employee's Receipt screen when submitting a card transaction on the employee's behalf. See "Access Receipts As an Admin in Store and View Receipts on the Receipts Screen for complete details.
Formatting Notes on Forwarded Receipts
When you send in your receipts, you may notice some variation in how notes are pulled in.
When the receipt is forwarded from Gmail, the note attached to the receipt will auto-populate with the subject line of the email that you forwarded. So if the subject line for a Lyft receipt read, "Your Wednesday night trip with Luis," this would automatically populate in the Note line of the receipt when you clicked Expense.
For any other email formats, the best practice is to review the notes attached to the receipts before you submit them. It may vary between email services, but you most likely will need to type in the note yourself.
Forwarded Receipts For Identical Charges
If you upload a receipt with two identical charges (e.g., airfare for two people to the same destination), Emburse Spend will create them as two separate expenses. However, the system can only auto-apply the receipt to one of these expenses, because once a receipt has been used, it cannot be attached to another expense. Instead, you will need to upload a copy of the receipt to the second expense manually.