Admins can submit corporate card transactions for a deactivated employee as long as the card is still assigned to the employee and their Emburse Spend account is still active. Denied transactions for deactivated users must be resubmitted by an assigned delegate. Admins cannot resubmit denied expenses on behalf of their users.
- If a card has been unassigned from a user, the card needs to be reassigned to them. See Assign Corporate Cards to Users for details.
- If the user's Emburse Spend account has been deactivated, an admin must temporarily reactivate it in order to submit the corporate card transactions.
- If the corporate card transactions are denied, an admin can assign a delegate to the cardholder to submit their denied expenses (you must temporarily reactivate the deactivated user to complete this step). The delegate must be a member or manager; admins cannot resubmit denied expenses on behalf of their users. After the delegate has been assigned, they can resubmit the cardholder's denied charges from the Delegated Transactions screen.
Please see Employee Deactivation Checklist for more details.