Manage Users on the People Screen

The People screen allows administrators to manage their teams in Emburse Spend. Admins can invite new users, organize users into groups, adjust user permissions, and deactivate accounts.

Access the People Screen

To access the People screen, select the Admin tab in the Emburse Spend sidebar, then select People

Admin tab selected with People option highlighted in Emburse Spend sidebar.

Any user you add to Emburse Spend will appear on the People screen.

Use the filters and search bar at the top of the screen to locate members who meet your criteria.

People screen showing filters and search bar above user list.

Invite Users to Emburse Spend

To invite users to your company's Emburse Spend account, select Invite in the top right corner of the People screen.

Please ensure that new users are invited after their email address setup is completed and confirmed operational to avoid their email being added to the suppressions list. See FAQ: Why Are Users Not Receiving Emails? for more details.

Once an invitation has been sent, the associated email address cannot be modified. If the email address is incorrect, delete the existing invitation by selecting the Trash button to the right of the user's name on the People screen. Then you may invite the user again using the correct email address.

Trash button to the right of a pending invitation on the People screen.

To learn more about the different invitation options, see Add New Users to Emburse Spend.

Edit a User's Profile

Select the Pencil button next to a user's name to view their profile.

On a user's profile, you can:

  • Assign them a role as an Admin, Manager, or Member, which determines their permissions in Emburse Spend.
  • Allow them to approve expenses.
  • Add the person who should review their expenses in the Managed By field.
  • Add any delegates who should have access to submit expenses on their behalf.
  • Edit their Team Fields, which allow you to track additional information about each employee and associate that information with the expenses they submit.
All of a manager's assigned employees must be removed before they can be downgraded to a member in Emburse Spend. See FAQ: How Do I Downgrade a Manager to a Member?

User profile window with fields for role, approval settings, and manager assignment

Bulk Edit Profiles

Admins can select multiple people to edit profiles in bulk. Bulk actions include granting admin status, assigning or changing managers, deactivating accounts, and editing Team Fields. 

1. To perform a bulk action, check the boxes next to the desired users and then select Edit.

People screen with multiple users selected and Edit button visible.

2. Check the boxes to the left of any of the fields you would like to update for all the selected users.

Bulk edit window showing checkboxes for updating fields across selected users.

3. Update the field and select Save.

Check Users' Bank Account Status

Inidividual Users

To view an individual user's bank account status, select them in the list on the People screen to open their User Profile. You will see their bank account status at the top, directly under their name and email address.

User profile displaying “No connected bank account” under name and email.

All Users

To view all the users who do or do not have a connected bank account, select Advanced Filters at the top of the People Screen.

Advanced Filters menu expanded on the People screen.

In the Connected Bank drop-down, select Yes or No to filter users with or without a connected bank account. Then select Apply.

Connected Bank filter dropdown with Yes and No options selected.

Deactivate a User

If you deactivate a user in Emburse Spend, they will no longer have access to their account. However, if they have outstanding expenses that haven not been reimbursed, they can still be paid as long as their Emburse Spend account still has a connected a bank account.

Before you deactivate a manager, you should reassign or approve any expenses or card requests assigned to them for approval and assign new managers to their employees. See How Do I Deactivate a Manager? for complete details.

On the People screen, select the Delete Trash Can button to the right of the user's record.

People screen with Trash Can button highlighted for deactivating a user.

Pending Users

If the user you wish to deactivate has not yet activated their account, confirm that you would like to delete the invitation.

Confirmation message to delete pending user invitation.

Active Users

If the user has already activated their account, you may choose to deactivate the user immediately or set a deactivation date. Then select Deactivate.

Deactivation window with options to deactivate immediately or set a future date.

Reactivate a Deactivated User

To view deactivated employees on the People screen, set the Status filter to Deactivated.

Status filter dropdown set to Deactivated on the People screen.

1. To reactivate a deactivated user, select Edit to the right of the user's record.

Edit button visible next to a deactivated user in the People screen.

2. On the Edit User Profile screen, select Reactivate.

Edit User Profile window with Reactivate option highlighted.

3. After the user is reactivated, they must log in to Emburse Spend using their previous password.

If they do not remember their previous password, they can trigger a password reset at any time by selecting the Forgot Password? link on the login screen.

Login screen showing Forgot Password link under password field.

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